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who we are
Digital One is a leading digital marketing agency that provides various services to help businesses establish a solid online presence. One of the services that Digital One specializes in is Reputation Management which can increase your brand's ratings online
Our Review software will gather consumer feedback by sending out text and email campaigns to your customers for review requests.
Centralize reviews from all business locations into one place.
Our team will handle the day-to-day care of your business by having a dedicated customer care representative respond to all positive and negative reviews.
Reviews are important to your business
Reviews play a key role in ranking highly on Google, and it's worth your time to implement a system for acquiring them.
95% of consumers read online reviews for local businesses before purchasing a product service or visiting a restaurant.
88% of consumers trust online reviews as much as personal recommendations.
93% of consumers say online reviews have impacted their buying decision.
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Take charge of your online reputation today!
Digital one is the best.
Joe was referred to me from a business owner friend. It could not have been more spot on! Joe is awesome to work with and he always answers his phone!
Joe helped accomplish what we’ve been trying to do for the past few years in a matter of weeks. He took the time to make sure all of our staff understood the Digital One platform and continues to monitor and respond to all of our reviews. Thanks Joe!
Joe is very professional, always prompt at responding and resolving. Always does a fabulous job. Highly recommend him!
Great to work with Joe. Very easy to talk to and makes himself very accessible. Would recommend to anyone.
Great experience to social networking Can tell a difference in my business hands on always therefore you
I don’t know where I would be without Joe. Every time I need help he is there and always follows up. I highly recommend him and his services.
I have worked with Joe Cover and Digital One for several years. He is always available, honest, conscientious, and an absolute pleasure to work with. Their review platform has saved me a ton of time trying to monitor and respond to the various review sites. They respond quickly, professionally, and always have the interest of our business in mind. Digital One’s service is completely worth it.
Digital One has been absolutely incredible to work with. They’re always available to help and provide timely execution with all projects thrown their way. Without a doubt they’re a 10 out of 10.
Digital One has been a great asset to my business. While not only modernizing my website, they have been monitoring my social media presence and responding to reviews in a quick turnaround time. I have seen my social media presence. I truly appreciate the personal service and advice. I highly recommend Digital One.
Joe was awesome! Helped with our Facebook issue. He was always available and on top if it!
Joe is top notch. Always a pleasure working with him.
Great Company. They do an awesome job handling all your social media needs. I highly recommend them.
We have been working with Digital One for over 5 years and they are fantastic. They are prompt and always take care of our business needs. I highly recommend them.
Joe is the best of the best! Very professional and kind.
Joe with Digital one is awesome. He responds with a fast response to whatever review comes in and engages with the reviewer. Awesome!
Amazing and prompt service always! Highly recommend.
We are so happy to be working with Digital One as they are very responsive and have our best interest. We highly recommend their services to any business looking to take control of their online presence.
love everything about this company...they make everything so easy, always attentive and quick to help with any of my concerns. i was a little apprehensive at first to sign on but once i did i was blown away. so much so i use them at our other locations. they continue to deliver personalized service with instantaneous results.
We were introduced to Joe of Digital One by a dear friend. After our very first conversation, I knew I wanted him as part of our village. He’s been a great addition and has proven, that customer service really does exist and it matters. It’s been a pleasure feeling like someone really has my back and truly cares, that what he does makes a difference. If you need to improve your online presence and/or need help managing the daunting task…I highly recommend you reach out to Joe! Looking forward to a partnership, with Digital One, Joe and his amazing team, for many years to come!
We have been working with Digital One for years and are extremely happy with their services. They are a great company to work with.
I have been working with Digital One for a couple of years and I'm very happy with the service. Joe is kind and always answers my questions and helps me with my requests really quick. I highly suggest their services.
Joe from Digital One is one of the best in the business! His platform is easy to use for our customers and employees and he is always on top of reviews- making sure he responds to each and every one and helping us out if needed! Highly recommend him!
Great company, great people
We have been working with Digital One to handle our reviews and we are very pleased with their service they provide. Thank you for doing an amazing job and helping us reach back out to our customers. Superb job!
We have been working with Digital One now for 4 years and we are extremely happy with the services they provide. We highly recommend them if you are in need of any digital services.
Joe is our eyes and ears when it comes to online reviews and has given us a degree of security we didn’t have prior to utilizing Digital One.
Our association with Joe Cover, CEO at Digital One has been a godsend for our business. His team of designers are at the top of their game. Their creativity is far ahead of the pack. Digital One’s editors read our customer’s reviews, making sure that all of the reviews are answered honestly and in a timely fashion. And, let’s not forget about Joe himself. Joe’s personal service is impeccable and spot-on. Wouldn’t do business with any other tech company anywhere! -Larry Lubino La Strada Italian Restaurant | Byo Huntingdon Valley, PA USA
The crew at Digital One are incredible! They have taken a huge burden off of my shoulders with handling our reviews and giving thoughtful responses. This service is invaluable to us and the amount of feedback we receive from them and our guests helps our business tremendously. Joe Cover knows our business and is a great partner.
Joe did an absolutely amazing job on our website!!! He completely updated it in a way I could have never Imagined!!! Thank you so much Joe!!! I wish I could give more then 5 ⭐️
Joe is always on the ball and battling for our business to remain on top of our customer needs!! It’s been many years and his positive attitude and professionalism has always been consistent.
Extremely professional and very quick response time! I don’t ever have to worry about anything! I especially appreciate the very personal service as I have special requests for certain things and they never miss a beat, always contacting me to double check when in doubt. I can’t more highly recommend their services!
We are very happy with the Digital One Team !! Joe is very professional and helpful!! I highly recommend Digital One !!
Joe reached out to us after noticing our website wasn’t working. He not only gave us some ideas but streamlined the whole process for us. When running a business time is important, Joe respected that and had us up and running quicker than we expected!
If you are not using Joe Cover for you online review management, you are making a grave error. Let me tell you a story about how Joe and his team saved the day.... A few months ago, while Joe and his team were working hard to monitor our online reviews, he intercepted a horrible review of our company. It was 7:30 pm, Joe immediately jumped into action. Joe called me without delay to let me know about the review. I had no knowledge of the person who placed the review, or the alleged incident at hand. Joe personally reached out to the individual who placed the review, in an effort to get to the bottom of it. Joe determined the individual, who lived in Arizona, mistakenly submitted a negative review of OUR company, rather than for another similarly-named but unrelated company in Arizona. Joe explained the error to the person, who then apologized and immediately took the erroneous negative review down. Had this error NOT been picked up by Joe Cover and his team, that erroneous negative review would have lived online, creating a negative impact on our business and reputation indefinitely. Thanks to Joe, I don’t need to worry about stuff like that happening. It’s comforting to know, he and his team are watching out, and have our back, 24/7/365. In 2021, now more than ever, you need to be using DIGITAL ONE and Joe Cover.
I am not sure what our business would do without the professional, yet personable support of Joe and Digital One! He gladly shares his expertise when needed and walks you through every step in a way you can understand. Digital One’s response time is impeccable. The way they handle all communication with our guests always exceeds our expectations. Digital one goes above and beyond. Highly recommended. You will not be disappointed.
We are so happy with the Digital One team. They are professional to work with and very responsive with any issues that arise. We would highly recommend partnering with them!
We have worked with Joe Cover and Digital One for about 5 years now and couldn't be more pleased. They have done a tremendous job at helping manage our customer responses. Joe makes this effortless and easy. Whenever changes need to be made he does so quickly and addresses any discrepancies.
In the few months I've worked with Digital One I've been very happy with the results, my business has improved. I love the job they are doing and highly recommend them.
Holiday House Pet Resort & Training Center works with Digital One to monitor and respond to our reviews. Joe and his team are quick to post a response that is friendly and personal—completely aligned with our business and how we communicate with clients. When there’s a concern, Joe is quick to call letting us know. Digital One understands our business and our clients.
Working with Digital One is a life saver. When I call them they always answer the phone and are always available when we need them. We have been working with them now for over a year, and from the new website they built us as well as helping us with our online presence is amazing. Since we started with them our business has soared and our growth has doubled. Thank you for your help as your team is wonderful. Thank you, Jamison Carpets
We have been doing business with Digital One for the last 3 years and the service they provide is amazing. We are very happy to have them in our corner and helping us grow our business. Thank you so much for all that you do for us.
Since we started working with Digital One it has been a blessing. They take care of all of our digital marketing needs and getting our message out to our customer base for our website, social media as well as our reputation online. Thank you for always being available when we need your help.
My experience with Digital One/Joe Cover has been AMAZING. Joe is very responsive and extremely helpful!! It is a comfort to us to know that Joe is watching and addressing our business reviews, website, etc. I recommend Digital One highly!!
Digital One is my company's lifeline for superior customer/client follow-up and responsiveness. 24/7/365, they are always there to reply to our online reviews and feedback. Praise and positive thoughts get the acknowledgement they deserve, concerns and problems get answered and addressed...fast. EVERYONE gets attention, which is a critical component to a firm's customer service. If you want to take care for your customers/clients the RIGHT WAY every time, I highly recommend Digital One.
Always helpful and always prompt service!!
Great service with excellent results.