Reputation Management

Do reviews matter? Yes, they do!

What people say about you online can make a huge difference when it comes to how many people walk through your doors or head to your website.

Digital One Reviews' reputation management platform lets restaurants, bars and local businesses request, monitor and respond to reviews from one dashboard. It covers Google, Yelp, Facebook and TripAdvisor, automates review-request campaigns by text and email, and centralizes every location's reviews in one place — for a stronger, better-managed online reputation across Bucks County and Northeast Philly.

Your Reviews, Handled

Let Digital One monitor it all for you

While 90 percent of consumers say online reviews influence their buying behavior, a bad review can hurt your business. It may be difficult to monitor your business reviews, so let Digital One do it for you.

Our team monitors the top websites — Google, Facebook, Yelp, TripAdvisor and many more — to ensure all reviews are responded to accordingly and with a personal touch. Our team will work hard against the negative feedback and reviews and fight to have harsh criticisms removed.

Keep your reputation clean by taking control of your online reviews with Digital One's review platform. Get your Scorecard below to see how your business ranks online:

The Platform

How the Digital One review platform works

Our online review reputation management software has three key features that help you request more reviews, manage reviews, and respond to reviews on all platforms.

Requesting Reviews

Our review software will gather consumer feedback by sending text and email campaigns to your customers for review requests.

Manage Reviews

Centralize reviews from all business locations into one place.

Response

Our team will handle the day-to-day care of your business by having a dedicated customer care representative respond to all positive and negative reviews on your behalf.

Customer checking a business's 4.9-star Google reviews on a phone
Real reviews, real results — five-star rating scale
Ranking Signal

Reviews are important to your business

Reviews play a key role in ranking highly on Google, and it's worth your time to implement a system for acquiring them.

95% of consumers read online reviews for local businesses before making a purchase for a product, a service, or going to a restaurant.

Find out how your business ranks online:

FAQ

Frequently Asked Questions

Three things: it requests reviews by sending text and email campaigns to your customers, centralizes reviews from all business locations into one place, and gives you a dedicated customer care representative who responds to every review on your behalf.

Yes — all positive and negative reviews get a personal response. Our team works hard against negative feedback and fights to have harsh, unfair criticisms removed.

The top review websites — Google, Facebook, Yelp, TripAdvisor and many more.

Get your free Reputation Scorecard — it shows how your business ranks online, or run the Google Business Profile audit for a search-visibility snapshot.

See how your business ranks online

Get your free Scorecard with review highlights, ratings, keyword trends and response rates.

Schedule a Free Review Audit (267) 482-0275